On the basis of the established software solutions of our partners, we offer the full TEM spectrum comprised of database and service for landline and wireless communications.
The entire lifecycle of a telecommunications fleet is modeled within the scope of professional Telecom Expense Management (TEM). From the ordering of a new SIM card and telephones to the disposal of old devices, the entire process chain can be visualized, and often optimized, in defined stages.
In the process, the client specifies which components should remain in the business or what we will provide as their TEM service provider.
Analysis and potential optimization of the procurement process, minimization of sources of error, definition and maintenance of catalogs for rates, options, end-user devices, and accessories, monitoring of Service Level Agreements (SLA), etc.
Reading of electronic invoices from network providers, allocation of collective, individual, and subscriber invoices to cost centers, and auditing based on the terms of the agreement. Possible differences are identified and can be settled with the network provider after consulting with the client.
Inventory of framework and individual contracts, pricing reports, end-user devices, and accessories for monitoring terms and inventory for the optimal utilization of subsidies and terms.
Preparation of billing data and inventory information on the basis of the corporate structure (cost centers) and corporate policies. We offer regular audits for central decision-makers as well as defined management and user reports for the client.
Allocation of users to the appropriate user profiles and rates within the scope of the existing contractual conditions and on the basis of user behavior.
Support when requesting network provider pricing (RFI/RFP) on the basis of the determined consumption values as well as submission of recommendations for optimization with regard to the drafting of contracts based on the determined client-specific requirements.